Truvia® Sweeteners Love It or It’s Free Offer

Terms & Conditions:

OFFER ONLY VALID FOR QUALIFYING PURCHASES OF Truvia Low-Kilojoule Sweetener 80g Pack of 40 Sachets, Truvia Low-Kilojoule Sweetener 160g Pack of 80 Sachets, Truvia Low-Kilojoule Sweetener 280g Spoonable Jar, Truvia For Baking Caster 360g, Truvia For Baking Icing 280g, Truvia For Baking Brown 320g, purchased BETWEEN 01 April 2023 to 31 March 2024.
If you purchase Truvia Low-Kilojoule Sweetener 80g Pack of 40 Sachets, Truvia Low-Kilojoule Sweetener 160g Pack of 80 Sachets, Truvia Low-Kilojoule Sweetener 280g Spoonable Jar, Truvia For Baking Caster 360g, Truvia For Baking Icing 280g, Truvia For Baking Brown 320g and you are not completely satisfied with the product, we will refund the actual purchase price paid (excluding discounts and/or vouchers).
LIMIT ONE REFUND PER HOUSEHOLD OR PHYSICAL ADDRESS.
In order to receive your refund for the actual purchase price paid for any of the following products, or more than one product if purchased on the same slip: Truvia Low-Kilojoule Sweetener 80g Pack of 40 Sachets, Truvia Low-Kilojoule Sweetener 160g Pack of 80 Sachets, Truvia Low-Kilojoule Sweetener 280g Spoonable Jar, Truvia For Baking Caster 360g, Truvia For Baking Icing 280g, Truvia For Baking Brown 320g, please follow the simple steps below:

  • PURCHASE any of the following products: Truvia Low-Kilojoule Sweetener 80g Pack of 40 Sachets, Truvia Low-Kilojoule Sweetener 160g Pack of 80 Sachets, Truvia Low-Kilojoule Sweetener 280g Spoonable Jar, Truvia For Baking Caster 360g, Truvia For Baking Icing 280g, Truvia For Baking Brown 320g between 01 April 2023 to 31 March 2024.
  • SAVE the original dated store or online receipt. CIRCLE the purchase price of the qualifying purchase.
  • GO to www.truvia.co.za to complete the refund request form from this website (or CALL 080 000 0037 to obtain a refund request form and the full terms and conditions) with your name, physical address, actual purchase price paid (excluding discounts and/or vouchers), reason why you were not completely satisfied with the Truvia® Sweetener product and other requested details.
  • UPLOAD the image of the original dated receipt (with the purchase price circled) and SUBMIT the form within 60 days of date of purchase. You should receive a confirmation email after the form has been submitted.

  • This offer is limited to the actual purchase price paid (excluding discounts and/or vouchers) of any one of the following products, or more than one if purchased on the same slip, being Truvia Low-Kilojoule Sweetener 80g Pack of 40 Sachets, Truvia Low-Kilojoule Sweetener 160g Pack of 80 Sachets, Truvia Low-Kilojoule Sweetener 280g Spoonable Jar, Truvia For Baking Caster 360g, Truvia For Baking Icing 280g, Truvia For Baking Brown 320g only. Purchase must be between 01 April 2023 to 31 March 2024 and. All refund request forms must be received by 31 March 2024; requests will not be accepted after this date. This offer may not be combined with any other offer, voucher, discount or Offer for Truvia® Sweeteners. Please note, the cost of returning the refund request form is to be borne by the consumer.
    If the original dated receipt is not included with the completed refund request form, the purchase price will not be refunded.
    Kindly allow 4 – 6 weeks for the receipt of your refund, which will be sent to you via either an electronic voucher to the email included on the form, or via a store card voucher couriered to your home address. The voucher will be to the value of the Truvia® product that was purchased including VAT and will be from the retailer from which the product was purchased (where possible).
    Product must have been purchased from an authorised seller (in-store or online) of Truvia® Sweeteners.
    Offer is limited to natural persons only, who are 18 years and older. Bulk requests and requests made by groups, clubs, organisations and/or by commercial entities will not be honoured.
    The Sponsor is not responsible for lost, late, damaged, misdirected, incomplete, incorrect, or illegible refund claim forms, including any incorrect information provided on the refund request form; or for electronic, programming, technological, software, network or other error, malfunction, failure or the like which interrupts or prevents the availability of refund forms from submitting for any reason whatsoever.
    The Sponsor further reserves its right to reject requests determined in its reasonable discretion to be in violation of these Terms and Conditions. If a request is rejected for any reason, the Sponsor will have no liability in conjunction with same. Sponsor's decisions regarding compliance with these Terms and eligibility for refund are final and binding in all respects, and no further correspondence will be entered into. The Sponsor will not provide a refund for any non-qualifying product other than those listed above.
    This offer may not be published elsewhere without the written permission of Sponsor (which may be withheld for any reason). Offer is not assignable or transferable. Reproduction, purchase, sale or trade of refund requests, or receipts is prohibited. Any use of Offer materials other than as expressly set forth herein or acts of tampering with the Offer (including the website) constitute an actionable violation of Sponsor's rights. OFFER NOT REDEEMABLE IN STORE.
    By submitting a refund request form, you hereby consent to the Sponsor collecting and processing your personal information (PI), including but not limited to your name, surname, physical address, email address and telephone number for the purpose of administering and fulfilling the refund to you.
    Accordingly, you understand:
  • that your right to privacy and the right to have your PI processed is done in accordance with the conditions for the lawful processing of personal information as set out in the Protection of Personal Information Act 4 of 2013 (POPIA);
  • the purposes for which your PI is required and for which it will be used, and you consent to third parties accessing your PI and to the Sponsor sharing your PI strictly for any and all purposes relating to this campaign;
  • that should you refuse to provide the Sponsor with the required consent and/or information, the Sponsor will be unable to process your refund;
  • and declare that all your PI supplied to the Sponsor is accurate, up to date, not misleading and that it is complete in all respects and will be held and/or stored securely for the purpose for which it was collected and that you will immediately advise the Sponsor of any changes to your PI should any of your details change.
  • you have the right to request that your PI be corrected or deleted, if it is inaccurate, irrelevant, excessive, out of date, incomplete, misleading, or obtained unlawfully or that the PI or record be destroyed or deleted if the Sponsor is no longer authorised to retain your PI.

  • The Sponsor will also use and handle such PI as set out in its Privacy Policy, which can be viewed at www.petrowfoods.co.za. The Sponsor confirms that it will hold the PI until 31 March 2024, after which it will be destroyed in terms of POPIA. The Privacy Policy also contains information about how you may opt out, access, update or correct your PI, how you may complain about an alleged breach concerning the processing of your PI to the South Africa Information Regulator, and how those complaints will be dealt with.
    Sponsor: Petrow Consumer Brands